E.ON and SSE Bring An End To Cold Calling

Two of the big six energy suppliers, E.ON and SSE have scrapped the practice of cold calling potential customers in the wake of tighter regulations. The move by SSE comes just months after it was handed a record fine of £10.5 million by watchdog Ofgem for mis-selling, in future only existing SSE customers or potential new ones who have agreed to a call will be contacted.

 E.ON has also confirmed it will be halting all unsolicited residential telephone sales calls with immediate effect, with only residential customers and potential customers that have consented to be contacted called.

The two companies' moves come after the government said last month it would take steps to make it easier for regulators to stop firms bombarding people with unsolicited calls, amid growing concern over the scale of the problem. Ministers plan to reduce the legal threshold of what is judged to be nuisance calls to allow watchdogs to investigate "annoying" and "distressing" communications as well. (Source: The Guardian)

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